Build
End-to-end integrations
We will map out the customer journeys across sites, apps, communications, physical locations, social media, ads, etc. to make sure that a consistent and cohesive message is reaching the customer. Our UX teams will create high fidelity mockups and prototypes which brand stakeholders can use to provide feedback and input.
Our program manager will create the high level scope, project plan, and timeline. A weekly status meeting with brand stakeholders will keep everyone aligned with schedule or scope changes.
The technical architect will determine the overall technical approach and assist with ongoing design sessions as the development team moves through each sprint. Feature demos will be presented to the brand stakeholders each week.
As the build nears completion, the program manager and technical leads will develop a launch plan to review with all of the impacted teams. The production launch will be carefully orchestrated followed by approximately two weeks of hyper-care monitoring and incident response.
